For our vendor neighbors
Everything you need to get paid, in one place.
Redeem the vouchers your guests bring in, find our drop-off mailbox, and get quick answers from our local team.
How redemption works
Three simple steps:
Keep the card
Vouchers are one-time use. When a guest pays with one, hold on to the physical card. We can only pay out on cards we receive.
Fill out the form
Submit the Voucher Redemption Form below prior to submitting your cards, so we can match them to your business.
Send us your cards
You have two options: The most secure option is to leave them in our outdoor mailbox. We process payments within 1-2 business days. You may also ship them to us via USPS Ground or Priority.
Step 2
Voucher Redemption Form
Fill this out each time you send us a batch of cards. Have a photo of the vouchers ready to upload.
Trouble with the form? Email gifts@neighborlygroup.com and we'll help.
Vouchers
Use the outdoor mailbox at our building, anytime. Submit the redemption form first. Shipping instead? Send by FedEx with signature on delivery, or ask us for a prepaid envelope.
Product deliveries
Monday–Friday, 9am–4pm. Email gifts@neighborlygroup.com with your timing first, in case we're off-site.
FAQ
Voucher partner questions
Something not covered here? Email gifts@neighborlygroup.com and our local team will help.
How often can I change my voucher offer?
Anytime. Reach out to our team and we'll update the offer listed on our website.
Can a voucher be used more than once?
No, vouchers are one-time use. Make sure your staff keeps the card when a guest pays with it.
How do I get paid for a voucher?
Send us the physical cards. Fill out the redemption form, then drop the cards in our outdoor mailbox or ship them to us by FedEx with signature on delivery. Need a prepaid envelope? Just ask and we'll send one. We process payments once a month by direct deposit.
Know a business that should join?
We're always looking for new small businesses to partner with.