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Gifts Fulfillment Coordinator

Seniority Level: Associate 

Employment Type: Full-time

Salary: Starting at $40,000 (based upon experience) 

Location: Rochester, MN 

Benefits: Healthcare and PTO

The Position

As Neighborly Gifts Fulfillment Coordinator, you will be responsible for the overall administration of our office and daily fulfillment operations. This includes processing orders, packing and shipping gifts, receiving and stocking inventory, processing purchase orders, customer support, data entry, basic bookkeeping, and general support to company management.

You will work directly with the company’s founder and collaborate with our small team to identify opportunities and improve business results, including through project management. To succeed in this position, you must be an agile team player who enjoys working cross-functionally with different parts of the organization. The ideal candidate thrives in an environment where you’ll wear multiple hats.

With the Neighborly team, you’ll have the support to excel at work and the resources to build a career that makes a difference in the neighborhoods we serve. 

Primary Duties:
  • Take charge of our fulfillment process by carefully packaging and shipping gifts, whether they’re headed straight to customers or our corporate clients.
  • Deliver top-notch customer support, whether answering questions, resolving issues, or communicating with our pool of small business vendors.
  • Track and review inventory and shipping costs to optimize profitability and customer satisfaction.
  • Administer day-to-day bookkeeping activities and identify issues. Ensure accuracy and check reports for problems. 
  • Proactively identify trends and issues through data analysis and reporting, supporting the team’s and management’s decision-making process.
  • Coordinate logistics for community engagement events, ensuring seamless execution and effective representation of the Neighborly brand.
  • Take ownership of your role and embrace opportunities to learn and grow, whether mastering new skills or improving existing processes. 

Skills/Qualifications
  • Excellent data entry skills.
  • Attention to detail and accuracy.
  • Clear, effective written and verbal communication and interpersonal skills.
  • Proactive and a team player.
  • Experience with bookkeeping and A/R, A/P. 
  • Shopify experience preferred, although not required.
  • The ability to stand for long periods and lift 50 lbs. 

About Us: 

Welcome to Neighborly Gifts, a locally-owned gifting company based in Rochester, MN. At Neighborly Gifts, we believe that the best gifts are the ones with the biggest impact. Working with dozens of small businesses across five states, we specialize in curating private e-commerce gift stores for organizations looking to show appreciation to their clients and employees. With our dedication to quality, creativity, and love for all things local, we are not just another gift company – we are in the business of creating a positive impact on the neighborhoods we serve. Read about our impact here

How to Apply:

If you are passionate about making a difference through the magic of gift-giving and are ready to join a dynamic team of creative professionals, we want to hear from you! Just shoot us your resume and a quick cover letter explaining why you’re the perfect fit for the Gift Fulfillment Coordinator position at Neighborly Gifts to [email protected]. We can’t wait to welcome you to the neighborhood and start creating unforgettable gift experiences together!

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We are hiring

Neighborly Gifts is hiring a Gifts Fulfillment Coordinator. Learn more about the position below!